FAQ

Yes, we provide 2GB trail plan for shared hosting only at $1 for 3 months.
* Trial Plan offer is for new signups only
* You can upgrade your trial plan to a regular plan after 3 months or anytime in between once you are fully satisfied with our service.

$1 for 3 months is almost like free. We don’t want fake signups. This tiny amount we charge because we want serious users. However $1 for 3 months trial is for new signups only.

In partnership with Let's Encrypt, all domains and subdomains at HostMines have SSL certificates automatically get installed at free of cost.

If you already have domain name registered. Click on buy now button of hosting plan you want to purchase and select the 3rd option "I will update my name servers on an existing domain Or I will register a new domain."

Yes ,we do accept Bitcoin and Alt coins via Blockonomics payment gateway.. PLEASE NOTE, WE MAY REQUIRE YOUR ID PROOF FOR VERIFICATION, IF WE SUSPECT FRAUDULENT ACCOUNT

We accept PayPal payment, International Credit/Debit Card via Razor Pay and PayU for INDIA only. We accepts Cryptocurrency. Bitcoin and Alt Coins via blockonomics payment gateway. We also accepts payments via bank/ wire transfer.

Yes, 30 days risk free money back on all shared hosting plans. For VPS, Dedicated and Domain name have No money back policy due to nature of product. Please refer to our TOS page at https://www.hostmines.com/tos/ for more detail

Yes you can upgrade/ downgrade your service anytime by login to HostMines customer login from https://www.hostmines.com/client > Go to My services > Services

You can place cancellation request from hostmines client area from https://hostmines.com/client > Services > My Services

Your renewal invoice will be generated automatically before 30 days of the expiry date and will be sent to your email. You can renew your order by pay to that invoice from login to client area https://manage.hostmines.com/

No, we do not store any credit card information. Our order cart will redirect you to payment gateway website to make payment